Thank you for choosing Zenn. This Shipping Policy explains our shipping procedures, delivery options, and related information regarding the shipment of products purchased from our website.

Order Processing Time

Orders are typically processed within [X] business days (excluding weekends and holidays) upon receipt of payment. Please note that processing times may vary depending on product availability and order volume. You will receive a confirmation email with tracking information once your order has been processed and shipped.

Shipping Methods and Rates

We offer the following shipping options:

• Standard Shipping: [Delivery time and cost]
• Express Shipping: [Delivery time and cost]

Shipping rates and delivery times may vary based on your location, the shipping method selected, and the weight/size of the package. Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.

Delivery Estimates

Delivery times are estimates and not guaranteed. They are calculated from the date of shipment and may be affected by unforeseen circumstances, such as weather delays, holidays, or carrier disruptions. We strive to ensure timely delivery, but we cannot guarantee specific delivery dates.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can track your package using this number through our website or the carrier's website to monitor the delivery status and estimated delivery date.

Shipping Restrictions

We currently only ship to addresses within [list of countries or regions you ship to]. Please ensure that the shipping address provided is accurate and complete to avoid delivery issues. We do not ship to P.O. boxes for certain products (if applicable).

Lost or Stolen Packages

We are not responsible for lost or stolen packages after they have been marked as delivered by the carrier. If you encounter any issues with delivery or if your package is lost in transit, please contact the carrier directly to file a claim. We will assist you to the best of our abilities in resolving any delivery issues.

Returns Due to Failed Delivery

If a package is returned to us due to an incorrect address provided by the customer, refusal of the package, or unsuccessful delivery attempts, additional shipping charges may apply for reshipment. We will contact you to arrange re-shipment or issue a refund (minus shipping fees) upon receipt of the returned package.

Contact Us

If you have any questions or need further assistance regarding our shipping policy, please contact our customer service team at [contact information].