Privacy Policy

Zenn is committed to protecting the privacy of its users. This Privacy Policy describes how we collect, use, and disclose information when you use our website.

Information We Collect

We may collect personal information that you voluntarily provide to us when you use our services. This may include but is not limited to:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information

We may also collect non-personal information such as IP addresses, browser details, device information, and usage data through cookies and similar technologies.

How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide and maintain our services
  • To personalize your experience
  • To communicate with you
  • To improve our services
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

Data Sharing and Disclosure

We may share your information in the following circumstances:

  • With third-party service providers to facilitate our services
  • When required by law or legal process
  • To protect our rights or the rights of others

Data Retention

We will retain your information only for as long as necessary for the purposes set out in this Privacy Policy. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Security

We take reasonable measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

Your Rights

You have the right to access, correct, update, or delete your personal information. You may also have the right to restrict or object to certain processing of your information.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [contact information].

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Our Mission

At Qalm, we believe that every parent’s priority should be their child’s well-being, especially when it comes to protecting their delicate senses and supporting healthy brain development. Our mission is to create products that go beyond the ordinary, offering peace of mind in a noisy world and ensuring that your baby’s earliest experiences are safe and comforting.

Our Focus

We understand that the early years are crucial for a child’s growth, where every sound and sensation plays a role in shaping their future. That’s why Qalm headphones are meticulously designed to shield your little one from harmful noise, providing a calm, secure environment that nurtures both their hearing and cognitive development. Each pair is crafted with the utmost care, ensuring that your baby’s comfort and protection are at the forefront.

Our Priority

At Qalm, we don’t just make headphones; we create a sanctuary of sound, allowing your child to explore the world without fear of overstimulation or damage. Our commitment is to help you protect what matters most, giving your baby the safe, serene start they deserve.